Description
CLO’s Tokyo User Success Manager will support individual and student apparel-software users through research, service improvements, web workflows and community engagement. The employer asks for at least two years in IT business development, operations, marketing or user research, plus advanced business English. Interviews are conducted in Japanese and English. Applicants should submit an English resume and career history; foreign nationals must already have permission to work in Japan. The role is on site and pay is not disclosed.
Responsibilities
Improve services and processes for individual and student CLO users in Japan. Research user needs, handle inquiries and improve web content and workflows. Lead engagement and coordinated projects with global colleagues.
Requirements and eligibility
At least two years in IT business development, operations, marketing or user research. Project management, cross-cultural teamwork and advanced business English. Foreign nationals must already hold Japanese work eligibility. CAD/B2C SaaS knowledge and a relevant degree are preferred. Submit an English resume and career history. Interviews use Japanese and English; the source does not separately state a native-Japanese requirement.
Compensation
No salary range stated in the source listing